I get an email that they had not seen my external drive for 14 days and they will delete my backups if I don’t reconnect. Backblaze's back-up-everything approach will appeal to newcomers, as will performance improvements and more secure sign-in options. Basic settings include changing the name of the backup device and choosing which hard drives to back up. After An OS change for unrelated reasons, I reinstalled Backblaze or at least tried to. If you have a large amount of data to restore, you can also download the Backblaze Downloader, which the company says should allow for faster and more reliable downloads than the browser. December 24, 2020 December 24, 2020 / By Marcus Eriksson / Leave a Comment. Backblaze has excellent security measures and outstanding privacy policies. Backblaze / By [email protected] Saving highly sensitive files locally on a disk drive is still (and maybe always will be) the work of a rational mind. Only the latest review will count in the company's TrustScore. If you're concerned about Backblaze staff, a hacker, or a law enforcement agency snooping your backup, you can manage your own encryption keys. With Carbonite, for example, you need to uninstall the software from the original PC before you install it on a new one. However, with Backblaze, you'll have to get licenses for each computer you want to protect. For reference, Backblaze's headquarters are in the US. Basically, all you can do is monitor what’s happening and configure when it happens. Backblaze literally says on their website "Online backup of all your data" they should really change that to "online backup of some of your data and some which we choose not to backup because we don't want to backup everything" Not quite as catchy but more accurate for sure. We finally closed our account today when we noticed we kept getting charged even though we no longer used this platform. by Michael Muchmore Feb 23, 2019. IDrive offers a similar feature for point-in-time recovery. Before that he worked on PC Magazine’s Solutions section, which in those days covered programming techniques as well as tips on using popular office software. Since Backblaze doesn't let you specify individual files and folders to back up, it presents a challenge for testing. I have been trying to access my account for several months. Backblaze is a streamlined and secure online backup service. Response from support is usually one reply every 24 hrs, different agents every time, faults not addressed and after 4 weeks I decided no more, they are crap. Its two main products are their B2 Cloud Storage and Computer Backup services, targeted at both business and personal markets. Backblaze B2 Review - B2 is a great choice for anyone seeking S3 compatible cloud storage without the cost and complexity of Amazon’s S3 tier. Thank you Backblaze. Caveat Emptor. Backblaze's unlimited storage is generous, especially compared with SpiderOak ONE, which charges $69 annually for just 150GB of space. Three months of BackBlaze - A Review. While Backblaze uses the older version of the AES, you don’t have to worry abo… Signup and Installation This was super easy. Backblaze is one of the most popular cloud backup services around right now, and it’s easy to see why. I could not login to my BB account, as the 2FV wasn't working (turns out I had set it up with an old work phone that I no longer had access to; and they ONLY allow 1 phone number), and the backup codes that I had did not work either. The Backblaze interface is compact and well-organized, even if it doesn't look as sleek as that of SpiderOak ONE or Acronis True Image. What is better IDrive or Backblaze? Also, if you had, for whatever reason, private documents or illegally obtained files (which are in breach of Backblaze's terms of service) that you absolutely did not want uploaded to the web, Backblaze's method requires you to manually exclude each of those items. The service retains the right to restrict access to its servers, should you violate its policies. Many of Backblaze's competitors, including iDrive and SOS, have this capability, so experienced users will notice its absence. It can easily be installed without creating any problems for your device. They deleted all 900 GB of my data. Backblaze Uk Review. Backblaze works with macOS (OS X 10.8 and later) and Windows (Windows 7 and later) computers, and it offers apps for both Android and iOS devices. Acronis True Image 2019 is an easy-to-use and robust solution for protecting files and disk images in the cloud. We review products independently, but we may earn affiliate commissions from buying links on this page. As other reviews have said, everything seems great up until the point you actually need to do a restore. After using BackBlaze for almost one year my "C" hard drive failed. If you recognize it for what it is, you will be very happy with it as an unobtrusive off-site backup solution. Difficult to use, multiple errors during restore attempts that all failed. PLEASE. A Backblaze review on Reddit said their backup disappeared without any warning notifications once that time exceeded. $0. I have 100mbit upload, and I'm getting 7.75mbit to their mystery EU server. As soon as the file is ready, run the installation. I hoped to restore files from Backblaze, but the restore process is tedious, like trying to fill a jug with an eyedropper by selecting individual files, etc. Both plans come with unlimited storage space on one computer and anything you can attach to it via USB, including external hard drives at no extra cost. Chances are some of them will be missing or your restore will fail and support won't help you. The latter two options are useful for people who are limited by system resources or bandwidth. $5.99. Michael got his start in computing as a lad, when he wrote a BASIC program for a Radio Shack …. From the View/Restore section of the web portal, simply click on a file, and then the Share with Link button. if you need to download ALL that data or think it will magically reappear in moments when YOU have a problem - that's not realistic. Backblaze proves that online backup services do not need to be expensive or complicated, delivering a competitively priced service that is easy to set up and manage. Other services with single device licenses work similarly. Backblaze bills itself as a cloud-based backup and offsite storage service, but within the storage industry, they are also known as the originator of the Storage Pod series of storage arrays and the publisher of detailed reviews on the longevity of hard drives. There's also no functionality related to the B2 service built into the app. Like a lot of folks, I highly recommend you look elsewhere for your backup needs - when you need them most, they won't be there for you. For users who don't want to worry about what they need to back up, this is ideal. I've used Backblaze for a bit more than a year now, and I've had no problems with their service. Dropbox, Google Drive, iCloud, OneDrive and the like are online-sycing services. Test if you will restore all data or else…, Too cumbersome to restore, extra fees to get your data, Backblaze was no help when I needed them either, It’s Great Unless You Want Your Backup Preserved, Complaints are easy, positive ones take effort, My drive failed, all my data is gone from Backblaze. Mac OS user. Browsing for backed-up files is a slow and annoying process, since you can only navigate your file tree one level at a time. This business model is like paying insurance premiums every month and then not actually having coverage when you need it.But hey, at least they gave me a protracted refund on my year subscription after I gave them money for 6 years for absolutely nothing. Reviews of Backblaze say it’s not as sleek as some of the competitions’, but it gets the job done. But it would cost too much to use an online-syncing service to back up all of your files. At their urging, I added 2 Factor Verification to my account. Regardless of the restore option you choose, you select files using the file tree browser. I have been using Backblaze for more than a year now, i had many problems with backups before, but at the end they always worked out, until yesterday when my drive failed and attempted to download my files, when i logged in all drives were gone altogether, no way to restore, i always made sure i don't cross the 30 day limit (but support is saying i crossed it, even though i didn't get warning emails), yet now i am supposed to upload the still working external hard drive with a 100Kb/s connection while in lockdown while the data from my other drive is presumably forever gone and was paying for nothing. The only way to realize there is a problem is to visit the website where it'll tell you backups are frozen, but with no diagnostic information.To recover from this state you have to uninstall their software and re-install it. Look to Editors' Choice winners IDrive for better value and performance or Acronis True Image for a richer feature set. $5. When I ask for help, I get the same response over and over. Backblaze says it uses "2048 bit public/private keys to secure a symmetric AES 128 bit key that changes for every backup "session" on your computer." For those with just one computer to worry about, Backblaze is cost effective compared to other online backup services. In trying to assist me with my issue, they asked for my encryption password, which you can only set once and never change again. I created a support ticket and will see what they will come up with...Also - my laptop is docked for 2 months now and there are still 1654 files not backed up...I am afraid that it's another company selling false sense of security. Thankfully, I was able to recover all data from it.I had Windows 10 running but with only 8GB RAM new Windows 10 updates made my computer too slow, and I was getting hardware incompatibility reports. The main screen shows all the backup devices linked to your account. I've been through hell and back jumping through their hoops trying to gain access to files that are MINE not THEIRS, but they refuse to treat me with any dignity or respect. Of course, a 1GB file set is not indicative of a complete system backup, but our methodology is sufficient to expose performance differences among online backup providers. PCMag UK Reviews Software & Service File Syncing and Backup. It's good for novices, but it may frustrate users who want more control over backups. Price transparency 82%. You can access any of these Buckets from the B2 Cloud Storage section of the main navigation menu. Price 96%. For our backup tests, we increased the size of each of our mixed file sets from 100MB to 1GB. The USB option costs $99 and can handle up to 256GB of data, while the portable hard drive option costs $189 and can store up to 8TB. Seek a different service. As mentioned, instead of letting you select which folders you want to back up, Backblaze backs up everything by default, except for some system folders. It's like I'm a nightmare and can't wake up. There are many irreplaceable files, such as photos, videos, design files, and personal documents, that I cannot get access to and may lose forever. So why 1 star?I am in the process of moving. With a wide range of functionalities, pricing, conditions, and more to compare, determining the best Backup Software for your organization is challenging. Among the available 38 coupons, 7 backblaze coupon codes have been used in the last week. I've been frustrated and upset to the point that it's affect my life. Then you REALLY pay for it. Carbonite offers three Safe plans (they used to be called Personal), in one year or greater terms, all designed for home computers or small businesses without servers.The prices you see below are for backing up just one computer, but you can add more on Carbonite's website to see what it will cost to support more than one computer. You do have some doubts about whether it is the best encryption there is. It will happen again then - with One Drive or something else. With 200 million GB stored and 10 billion files recovered, Backblaze is indeed a solid service (Backblaze Review). Why can't I just download my whole database at once? I signed up for a two-year plan because I needed to preserve my data in the event of a hard-drive failure, and also because I travel a lot and am away from my main computer for months at a time. Sean Riley, Backblaze cloud backup review, Tom’s Guide, March 15, 2019. I opted to go with Windows 7.I contacted Backblaze Support and followed all their instructions but could not inherit the earlier failed drive setup.It reaches "Inheriting Backup State: Updating Backblaze resources" and stops with the error message, "Please contact Backblaze support with error code: Horse".It appears Backblaze's Inherit Backup State cannot inherit a Windows 10 setup to Windows 7, and the inherit process repeatedly failed.Apparently, downgrading from Windows 10 to Windows 7 does not constitute a "NEW OPERATING SYSTEM".I was very disappointed in that the first time I actually needed to use BackBlaze Recovery Options their system failed to perform as advertised.Their support team did contact me and offered step-by-step instructions which I carefully followed but the instructions did not work. My options are to pay them more money to preserve my backup (which I am already paying for, btw) or try to retrieve my computer from storage, set up long-term internet service in my temporary situation, re-connect to their servers, and set some bit so that they will preserve my backup. We particularly like its solid encryption features as well. Enlist the services of Backblaze and there are no file size limits and no cloud storage limits – it's one of the best options around. Do yourself a favor: don’t bother with Backblaze. In the Schedule tab, backups are set by default to occur continuously; in other words, Backblaze watches for file changes and updates the stored version in real-time. Don't understand the bad reviews. Backblaze does allow you to exclude folders of your choice or files of specified types or sizes, but it can still be tedious to make sure you account for every single file you don't want backed up. Throughout the years, Backblaze Inc. expanded its product line to include the Business Cloud Backup system and the B2 Cloud Storage system. To configure your backup settings, you need to dive into the Settings panel. A native New Yorker, he has at various times headed up PC Magazine’s coverage of Web development, enterprise software, and display technologies. To restore your data, navigate to the View/Restore files section of the website, as the desktop app does not offer this functionality. Backblaze deleted, and they couldn't seem to care less. OR they will charge you $99 for a USB drive containing all your data. support 4.5 out of 5 Knowledgebase, email, chat, web form. However, it does have an option to use a private key for those concerned about privacy. When I actually needed to restore my data after my laptop was stolen, it was expensive, frustrating, time-consuming, and kafkaesque. Backblaze's web interface is effective, and it matches the straightforward design of the desktop application. It's not in their engineering culture to report on errors, apparently.Today I realized my documents were not syncing with OneDrive since October - that's expected from Micro$oft service...Backblaze was not backing up any documents that were held there, i.e. Backblaze vs iDrive iDrive is mentioned most often as an alternative to Backblaze in reviews. Backblaze users get 10GB of total storage and 1GB of downloads (per day) free on B2. Backblaze is all about a smooth, no-sweat, set it and forget it backup. I just came here to leave a review because of yet another positive experience with Backblaze's customer services team and I'm really surprised at the negative reviews. The last two options, in which the company mails you physical storage devices, are part of Backblaze's excellent Cloud Restore service, both helpful in the case something disastrous happens to your current computer or if you want a faster way to move files (local transfers will always be quicker than transfers to and from the cloud). Although Backblaze won’t be suitable for all UK businesses due to data protection issues, its low cost makes it a contender for small businesses in particular, despite a few flaws. Michael Muchmore and Ben Moore, IDrive Review, PCMag, February 27, 2019. Currently, Backblaze costs $50 per year, but the price is set to increase soon to $60 per year soon. A backup I am already paying for. In the event your PC is stolen, Backblaze recommends preparing a restore, contacting the police, and monitoring any subsequent account activity. In the latest update, Backblaze allows users to integrate logins with the G-Suite single sign-on (SSO) service. damn cough.Their employees said you shouldn't worry about backup performance...lol ok yeah i don't mind if it takes 8 months to backup my disk not at all , who cares about performance lol, when my 100mbit upload speed is less than 10mbit, yeah not bothered at all.... Update: Their software was not backing up OneDrive for unknown reasons, no errors were reported and the support is none the wiser. This will generate a sharing link you can send to other people for access. This is where a true online-backup service steps in. Backblaze review. When you share a file, it is public, and anyone with the sharing link can access it. Ability to back up or restore via mailed drive. PCMag UK Software & Services System Utilities File Sync & Backup. So, if you need to back up five different computers, the cost increases to $300 per year with the new pricing. It's the worst experience I have ever had with any company I have ever done business with. Want a disk sent to you with a restore of your data ? The CEO does not respond to emails. On the back end, Backblaze adds this file to what it calls a Bucket. USA focused, USA is the only country in the world. It's been running 10 hours now. price 5 out of 5 $6 per month, $60 per year. It has to be posted back to USA (booo). I just came here to leave a review because of yet another positive experience with Backblaze's customer services team and I'm really surprised at the negative reviews. Backblaze offers software programs for Windows and Mac, Android and iOS applications, and a web interface that customers may use to manage backed up files and restore them. The endless sequence of actions required to attempt a backup cannot be explained other than as bull**it abuse. However, should you ever lose or forget the password, Backblaze won't be able to help you reset the key and you won't be able to access any encrypted backup data. I have a feeling some people here have not realised where the problem exists or how Backblaze hashes files and behaves looking for dupes or previously uploaded files. I did a final backup (local disks and cloud, i.e., Backblaze) powered everything off and sent it off to storage. Another related issue is that Backblaze's backups mirror the structure of your hard drive, so seldom-used folders, such as ProgramData and Recovery, are backed up by default. No other service we tested works this way and we prefer the flexibility of inclusion-based selection systems, in which users select exactly what they want to upload. However, to configure backup settings, you may have to tweak the settings panel. If you join the backblaze reddit forum where some actual backblaze employees work, if you criticise or say something doesn't work, they try to delete/bury your comment with downvotes. The best cloud backup services can help you dodge data-loss disaster. Backblaze Review . © 2021 Trustpilot A/S. In the account and billing sections, you can configure account security settings, as well as change plan and billing preferences. I won’t be in a new home for some months. Don't understand the bad reviews. But this choice is not always the most hassle-free, which is why most of us select cloud storage as an alternative. Signing up for Backblaze only requires an email address and password. Acronis True Image 2017 New Generation Acronis True Image Review. I'm very, very upset and really sad. After they are encrypted, backups are then sent to Backblaze's data centers over an SSL connection, where they remain in an encrypted state. We would prefer that Backblaze gave users the option to narrow down the initial backup selection, to say, specific user folders. From the hidden left-hand menu, you can access any files you download from your backup or visit the app settings. Wasabi vs Backblaze B2 Review and Pricing. Backblaze is an online backup service that has been featured on USA News, Ars Technica, TechCrunch, and AlwaysOn, as the simplest and innovative way to backup PC files saving users from the hassle resulting after a system crash, virus infection, or unexpected hazard. We discuss the shortcomings of this system a bit later. As you make your selections, Backblaze calculates the total file size of the restore. Backblaze Office Photos on Glassdoor. We had no problem finding and changing individual settings. After 30 days - it's gone. Backblaze Review. We tested Backblaze's mobile app on a Google Pixel running Android 9 and had no issue signing in to a test account. Backblaze does one thing and does one thing well: backup. Backblaze was co-caused by my transfer to the emergency coronary unit at the hospital, just before Christmas. If you choose to restore to B2, the file set will be formatted as a Snapshot, essentially a zipped collection of files as they existed at a certain point of time. Backblaze, Inc. is a cloud storage and data backup company, founded in 2007 by Gleb Budman, Billy Ng, Nilay Patel, Brian Wilson, Tim Nufire, Damon Uyeda, and Casey Jones. Good (3.5) Bottom Line. They will literally not lift a finger to help me. Backblaze works and isn't expensive, I genuinely think they provide a unique and wonderful service I am grateful for... the costs of off sight backups can be huge, they are doing it for next to nothing. What real users and Industry Experts are saying about Backblaze Online Backup. You want it secure and only you can access it, then that's your responsibility to remember the key! A few months later, my Mac died. To cancel an account, users need to delete all active backups for the account on the Preferences page on the web, remove unused licenses on the Overview page, and then delete their account on the My Settings page. Backblaze collects three categories of data: information you provide, such as email address and phone number; automatically collected device data, such as your IP address and the number and sizes of uploaded files; and third-party service data. Then I had to leave for three months. I've only ever had very minor problems with this service, which … If, however, you want a bit more control over what gets uploaded to the cloud, this initial backup behavior can be annoying. Additional B2 storage costs $0.005 per GB, while increased download capacity will cost you an additional $0.01 per GB per month. When I do this, it doesn't let us inherit state from a backup that started life on an another laptop. Score 9/10 9.4/10. During that time, my hard-drive apparently failed and did not connect to their servers. The only available options are to remember your login info, enable biometric login, and to allow downloads over cellular connections. As a workaround, we let the service back up everything on the system to start. Whatever limitation they have in terms of speed and a clunky client - who cares, use it as designed and with the correct expectation - your data is safe. I cannot believe that this company is doing this. BACKBLAZE REVIEWS. Overall this is one of the best value for money services you can get and it works, and actually I think they go above and beyond with the refund program! One of the biggest strengths of Backblazeis the simple, minimalist user interface of the desktop software which makes the whole experience seamless and smooth. I’ve been using Backblaze for some time now, and my experience was mostly positive. Speed 92%. Backblaze Review. I ended up spending four hours on the phone with Apple Support to rectify the errors that Backblaze customer service representatives had led me into. Very, very bad when it comes to hosting videos and images. Furthermore, you can't move back up the file tree, even if you mistakenly press the wrong folder; instead, you have to go back to the main screen and start from the top again. Under this money-back guarantee can help you dodge data-loss disaster we provide 38 Backblaze codes... Is stolen, it was not, end of story scalable low cost cloud backup system want to.! Top online backup services can help you among Cloudwards.net 's top online backup, Try Acronis Image. By their unwillingness to adopt the S3 standard also one of its.., 7 Backblaze coupon codes have been a market leader for years with their service. At their urging, I just had to restore their date in the company TrustScore. Be $ 110 for a year subscription notice its absence for another two.... 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